Contact/Lead Privacy Notice
Last updated:
This notice explains how personnewslet.sbs handles information you provide when you contact us or submit a form (“you”, “your”), including what data may be collected and how it is used in Japan.
1. What information we collect
When you contact us or submit a form, we may collect the following information:
- Contact details you provide (e.g., name, email address, telephone number)
- Message content you send (the details you include in your inquiry)
- Any information you choose to include in attachments or follow-up communications
- Technical data related to your submission (e.g., IP address, device/browser information, and access logs) to the extent necessary for security and service operation
2. How we use your information
We use the information you provide to:
- Respond to your inquiries and communicate with you
- Provide requested information about our services and support
- Confirm and improve the quality of our communications and operations
- Maintain security, prevent misuse, and comply with legal obligations
If we process personal data based on consent or another lawful basis under applicable Japanese rules, we will reflect that in our practices.
3. Retention
We retain contact/lead records for as long as necessary to fulfill the purposes above, including to handle follow-up questions and support requests, unless a longer retention period is required or permitted by law.
4. Security control
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. No method of transmission over the internet is 100% secure, but we work to mitigate risks.
5. Sharing with third parties
We may share personal data with:
- Service providers that assist us in operating our website, communications, or maintaining systems (only as necessary for the purposes above)
- Parties authorized by law or by valid legal process
When sharing is necessary, we manage the transfer appropriately in line with applicable obligations under Japan’s privacy framework.
6. Cookies and similar technologies
We may use cookies or similar technologies to operate and secure our website. Where personal data may be involved, our handling of such data is governed by our practices under Act on the Protection of Personal Information.
7. Your rights and inquiries
You may request disclosure, correction, deletion, or other actions regarding your personal data where applicable under Japanese law. To make a request, contact us using the information in the “Contact us” section below.
We will verify your identity where necessary and respond in accordance with applicable requirements.
8. Legal basis and compliance (Japan)
This privacy notice is provided to support transparency and accountability regarding personal data processing under Act on the Protection of Personal Information (Personal Information Protection Act).
If we communicate with you for mail-order related marketing or send email advertising, we will comply with Japan’s requirements regarding consent for email advertising under Article 12-3 of the Act on Specified Commercial Transactions (Consent for Electronic Mail Advertisements, etc.), where applicable.